The services, analyzes and interpretations of the La Clinica Genimal laboratory are exclusively subject to these conditions. These conditions will prevail over any other document in the event of a conflict.


The Genimal Lab executes orders to the best of its ability and knowledge. The applicant, by validating his order, undertakes to respect these general conditions of sale. Any order is considered final from its acceptance by the company La Clinica Genimal. All services performed in accordance with the order must be invoiced.


The clinic makes every effort to ensure the timeliness of shipments. The deadlines on the products are given for information purposes only and any overtaking cannot be considered as a reason for disputing the price.


The services must be paid for by credit card, Paypal or bank transfer at the time the order is sent. The price is due at the time of the order. The order will be executed only upon receipt of payment. The Genimal Clinic reserves the right to update prices at any time. The applicable rate is the one in force on the day of receipt of the order.


The Genimal Clinic undertakes to preserve the confidentiality of any patented or non-public element, any confidential technical information and to use such confidential information for the sole purpose of carrying out analysis of samples and providing reports on results or the shipment of products. The Genimal Clinic and the client undertake not to publish, disclose or communicate to third parties any information regarding the execution of the analyzes or the reports of the results.

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